FAQs

funeral services

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Frequently Asked Questions

Finances


How much does a funeral cost? 

The price of a funeral varies considerably, based on a number of factors. The more elaborate the funeral, the higher the expense. Costs include cemetery or crematoriums costs, disbursements (registration cost and clergy/celebrant fees), as well as items such as funeral notices, printing, caskets/coffins/urns, flowers, etc.
Reflections Funerals prides ourselves on our ethical approach to funeral services – we will never take advantage of you at a vulnerable time and ‘guilt’ you into spending more than you need to. We will work with you every step of the way to plan within your budget.

Is burial more expensive than cremation?
As described above, every funeral is unique so expenses will vary. On the whole, however, cremation tends to be less expensive than burial due to the costs associated with headstones and burial plots.

Are there any payment options available?
Yes. We understand that in some cases finances are not available until funds are available from estate or probate. If you require assistance in this area, please do not hesitate to contact us and we will do our very best to assist.

What do I do if a funeral is pre-paid or pre-arranged?
If a loved one has organised pre-payment of their funeral, they have done so to alleviate financial pressure from you. Similarly, individuals who pre-arrange their own funeral, such as those with a terminal illness, do so to remove some of the emotional turmoil from the ones they love. Reflections Funerals can assist with pre-payments and pre-arrangements to suit your individual requirements.
If your loved one has taken out funeral insurance, we can also assist. Documentation outlining the package should be included in their Will.
 

Private burials and cremations


Does a funeral have to be public?

Not at all. Each funeral is unique and is designed to not only reflect your loved one, but simultaneously meet individual family requirements. You may choose to have a closed, private burial or cremation, followed by a memorial service. 
This can be beneficial if finances are limited.
 

Religious and cultural considerations


What are some of the types of ceremonies I can consider?

There are a number of options you can choose to ensure that your tributes are an accurate reflection of your loved one and their religious and/or cultural beliefs. The most common is a church or chapel service, followed by a burial or cremation. However, we can organise a civil celebrant in place of the clergy, and can also provide a committal at the same location (being at a graveside, a special place or our chapel) instead of having a procession to the final resting place.
We will take the time to sit and talk with you to determine what is the most appropriate ceremony to remember and celebrate your loved one.

Do you organise funerals for people of all faiths?
Yes, we can cater to any religious requirement. Reflections Funerals has extensive experience with funerals that cross a vast array of diverse cultures and religions, including Catholic, Protestant, Orthodox, Buddhist and Island cultures.
Our focus is on personalised service – we don’t try and fit you into a ‘one size fits all’ box. It’s about you, and your loved one.
 

Planning and pre-planning


How do I go about organising a date?

The best advice we can provide is to not rush the funeral – it doesn’t have to happen overnight. This is an emotionally-challenging time, and you need to give yourself the breathing space to cope. There are no hard and fast rules about timeframes – our only requirement is compliance with NSW Health Department regulations.
This will ensure family and friends who are travelling have suitable notice and can organise travel accordingly.

Where do I start with writing a Eulogy?
We can assist. Every Eulogy is unique as it is a reflection of your loved one - the individual traits that made them so special, and memories and experiences that you would like to share. It is certainly one of the most challenging elements of planning a funeral and we understand that you are not in the correct frame of mind to be thinking, and articulating those thoughts on paper, clearly. We’re here to help.

Are all funerals structured in the same way?
No. We can advise you on a few different approaches, but we like to ensure that each funeral is personal and relevant. We’re here to provide guidance, and you can amend our suggestions to suit your individual requirements.

Should children attend the funeral?
There is no problem with children attending a funeral, provided they are looked after by a parent or guardian. Children are quite resilient, and can also provide a positive reminder of the legacy your loved one has left behind. It can also provide the children with an opportunity for closure.
This is a decision for each family to consider after talking with the child, explaining the purpose of a funeral and what is likely to take place. Quite often they prefer to be involved, and can be surprisingly supportive.

Are all coffins the same, or can they be personalised?
There are a wide variety of standard coffins available to suit every need and to fit every budget.
Reflections Funerals can also provide personalised coffins, professionally signwritten or airbrushed. We can even integrate family photos on the coffin. Our philosophy is very much about celebrating the value of life and recognising how unique your loved one was, and customised coffins are a perfect way to make that final statement of individuality with the utmost respect.
 

Post-funeral


How do I organise the death certificate? What do I need it for?

We will provide you with extensive support in completing paperwork and formalities.
Reflections Funerals will contact the Registry of Births, Deaths and Marriages on your behalf to register the death. It generally takes about three weeks, and you will need the death certificate to finalise bank accounts, memberships, any Centrelink or government entitlements, etc.

When will the ashes be available?
With cremation, the availability of ashes depends on the crematorium. Generally, they are available within 48 hours of the cremation.

What is the etiquette for thanking people?
It is considered good etiquette to say thank you to those people who had direct input into the day (such as pallbearers, speakers, etc). Saying goodbye to a loved one is exhausting, and so many people ask a close friend or relative to write them a series of short thank you notes which they send within two to three weeks of the funeral.
It is certainly not something that will be top of your priority list, but those close to you are grieving too, so it is nice to acknowledge their love and importance.


We know this is a challenging time. Please don’t hesitate to contact us if you have any specific questions – we will provide you with the support and guidance you need.

Frequently Asked Questions

Finances


How much does a funeral cost? 

The price of a funeral varies considerably, based on a number of factors. The more elaborate the funeral, the higher the expense. Costs include cemetery or crematoriums costs, disbursements (registration cost and clergy/celebrant fees), as well as items such as funeral notices, printing, caskets/coffins/urns, flowers, etc.
Reflections Funerals prides ourselves on our ethical approach to funeral services – we will never take advantage of you at a vulnerable time and ‘guilt’ you into spending more than you need to. We will work with you every step of the way to plan within your budget.

Is burial more expensive than cremation?
As described above, every funeral is unique so expenses will vary. On the whole, however, cremation tends to be less expensive than burial due to the costs associated with headstones and burial plots.

Are there any payment options available?
Yes. We understand that in some cases finances are not available until funds are available from estate or probate. If you require assistance in this area, please do not hesitate to contact us and we will do our very best to assist.

What do I do if a funeral is pre-paid or pre-arranged?
If a loved one has organised pre-payment of their funeral, they have done so to alleviate financial pressure from you. Similarly, individuals who pre-arrange their own funeral, such as those with a terminal illness, do so to remove some of the emotional turmoil from the ones they love. Reflections Funerals can assist with pre-payments and pre-arrangements to suit your individual requirements.
If your loved one has taken out funeral insurance, we can also assist. Documentation outlining the package should be included in their Will.
 

Private burials and cremations


Does a funeral have to be public?

Not at all. Each funeral is unique and is designed to not only reflect your loved one, but simultaneously meet individual family requirements. You may choose to have a closed, private burial or cremation, followed by a memorial service. 
This can be beneficial if finances are limited.
 

Religious and cultural considerations


What are some of the types of ceremonies I can consider?

There are a number of options you can choose to ensure that your tributes are an accurate reflection of your loved one and their religious and/or cultural beliefs. The most common is a church or chapel service, followed by a burial or cremation. However, we can organise a civil celebrant in place of the clergy, and can also provide a committal at the same location (being at a graveside, a special place or our chapel) instead of having a procession to the final resting place.
We will take the time to sit and talk with you to determine what is the most appropriate ceremony to remember and celebrate your loved one.

Do you organise funerals for people of all faiths?
Yes, we can cater to any religious requirement. Reflections Funerals has extensive experience with funerals that cross a vast array of diverse cultures and religions, including Catholic, Protestant, Orthodox, Buddhist and Island cultures.
Our focus is on personalised service – we don’t try and fit you into a ‘one size fits all’ box. It’s about you, and your loved one.
 

Planning and pre-planning


How do I go about organising a date?

The best advice we can provide is to not rush the funeral – it doesn’t have to happen overnight. This is an emotionally-challenging time, and you need to give yourself the breathing space to cope. There are no hard and fast rules about timeframes – our only requirement is compliance with NSW Health Department regulations.
This will ensure family and friends who are travelling have suitable notice and can organise travel accordingly.

Where do I start with writing a Eulogy?
We can assist. Every Eulogy is unique as it is a reflection of your loved one - the individual traits that made them so special, and memories and experiences that you would like to share. It is certainly one of the most challenging elements of planning a funeral and we understand that you are not in the correct frame of mind to be thinking, and articulating those thoughts on paper, clearly. We’re here to help.

Are all funerals structured in the same way?
No. We can advise you on a few different approaches, but we like to ensure that each funeral is personal and relevant. We’re here to provide guidance, and you can amend our suggestions to suit your individual requirements.

Should children attend the funeral?
There is no problem with children attending a funeral, provided they are looked after by a parent or guardian. Children are quite resilient, and can also provide a positive reminder of the legacy your loved one has left behind. It can also provide the children with an opportunity for closure.
This is a decision for each family to consider after talking with the child, explaining the purpose of a funeral and what is likely to take place. Quite often they prefer to be involved, and can be surprisingly supportive.

Are all coffins the same, or can they be personalised?
There are a wide variety of standard coffins available to suit every need and to fit every budget.
Reflections Funerals can also provide personalised coffins, professionally signwritten or airbrushed. We can even integrate family photos on the coffin. Our philosophy is very much about celebrating the value of life and recognising how unique your loved one was, and customised coffins are a perfect way to make that final statement of individuality with the utmost respect.
 

Post-funeral


How do I organise the death certificate? What do I need it for?

We will provide you with extensive support in completing paperwork and formalities.
Reflections Funerals will contact the Registry of Births, Deaths and Marriages on your behalf to register the death. It generally takes about three weeks, and you will need the death certificate to finalise bank accounts, memberships, any Centrelink or government entitlements, etc.

When will the ashes be available?
With cremation, the availability of ashes depends on the crematorium. Generally, they are available within 48 hours of the cremation.

What is the etiquette for thanking people?
It is considered good etiquette to say thank you to those people who had direct input into the day (such as pallbearers, speakers, etc). Saying goodbye to a loved one is exhausting, and so many people ask a close friend or relative to write them a series of short thank you notes which they send within two to three weeks of the funeral.
It is certainly not something that will be top of your priority list, but those close to you are grieving too, so it is nice to acknowledge their love and importance.


We know this is a challenging time. Please don’t hesitate to contact us if you have any specific questions – we will provide you with the support and guidance you need.

Contact Us

At Reflections Funerals, we understand that personal contact is required to better understand your requirements. Please CLICK HERE to contact us – we’re here for you 24 hours a day, 7 days a week.

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